FAQ
Our Ingredients & Craftsmanship
What are your essential oil perfumes made from?
Our perfumes are blended from 100% pure essential oils — Frankincense (Boswellia Serrata), Myrrh (Commiphora Myrrha), and Cedarwood (Cedrus Deodora) — carried in either organic cold-pressed Jojoba oil or organic cold-pressed Sweet Almond oil. Completely alcohol-free. No synthetic fragrance, no fillers. The Luxury variant also includes certified organic Sandalwood Mysore (Santalum Album) — one of the rarest and most prized base notes in natural perfumery.
Do you offer different scent variants?
Yes. We offer three scent variants, each available in both roll-on and dropper formats, and in your choice of Jojoba or Sweet Almond carrier oil: the Classic (Frankincense, Myrrh & Cedarwood), the Summer (Frankincense, Myrrh & Vanilla — replacing Cedarwood with warm, sweet Vanilla for a softer, more resinous blend), and the Luxury (Frankincense, Myrrh, Cedarwood & Sandalwood Mysore — adding rare Mysore Sandalwood for an exotic, woody depth). Vanilla is not an add-on to the Classic — it is its own distinct Summer variant.
What are your castile liquid soaps made from?
Our soaps are handcrafted from certified organic plant oils — olive oil, coconut oil, and/or shea butter depending on the variant — combined with distilled water and a dual-lye system (potassium hydroxide and sodium hydroxide). Both lye agents fully react during saponification and are not present in the finished product. Every batch is superfatted at 5%, meaning a portion of the oils remains unsaponified and stays on your skin after rinsing for extra nourishment. No synthetic fragrances, colorants, sulfates, parabens, phthalates, silicones, or artificial preservatives. 100% vegan and cruelty-free.
Is lye (sodium/potassium hydroxide) safe in soap?
Yes. Lye is a necessary part of the soap-making process — it reacts with oils in a chemical process called saponification. We use a dual-lye process: KOH (Potassium Hydroxide) creates the liquid soap base, while NaOH (Sodium Hydroxide) adds structure and stability. Both are fully consumed in the reaction and are not present in the finished product. What remains are the gentle, skin-safe salts of the original plant oils.
What does superfatted mean?
Superfatting means a percentage of the oils in the soap are intentionally left unsaponified — they don't turn into soap. Instead, they remain as free oils that stay on your skin after rinsing, providing a nourishing buffer without feeling greasy. All our soaps are formulated at 5% superfat.
Why does my soap look cloudy?
Completely normal. Natural castile soap without synthetic stabilisers can appear cloudy or slightly opaque — this is a sign of purity, not a defect. Give the bottle a gentle shake before use.
Product Performance
How long do your perfumes last on skin?
Typically 4–6 hours, varying by skin type, hydration level, and application area. Pulse points (wrists, neck, inner elbow) extend longevity. Because our perfumes are oil-based and alcohol-free, they tend to stay closer to the skin — a more intimate, personal scent experience rather than a room-filling projection.
Does my castile soap lather well?
Yes — variants containing coconut oil produce a rich, creamy lather. Our Pure Coconut Oil soap produces the most abundant lather of any single-oil natural soap — and uniquely, it's one of the only natural soaps that lathers in salt water. Pure olive oil soap lathers more gently and subtly, which is normal and preferred for very sensitive skin. All variants cleanse effectively regardless of lather volume.
Can I use your perfumes on sensitive skin?
Our perfumes are made with natural essential oils, which are potent by nature. We always recommend a patch test before full application — apply a small amount to the inner wrist and wait 24 hours. If you have known sensitivities to specific botanicals (e.g., tree resins, woods), check the full ingredient list on the product page before purchasing.
Are your soaps safe for eczema-prone or baby skin?
Our soaps are formulated to be gentle and free from common irritants. The Olive Oil variant is our mildest — ideal for the most sensitive skin, including babies. The Shea Butter variants add anti-inflammatory support. We always recommend a patch test for severe skin conditions, and consulting a dermatologist if in doubt.
Why do the colours look so similar across the catalog?
By design — and by nature. Our liquid soaps come in three distinct bottle appearances that reflect the formula inside: soaps containing Shea Butter are bottled in a white/cream opaque bottle; soaps made from Olive Oil or an Olive & Coconut Oil blend (without Shea Butter) are bottled in an amber/golden semi-transparent bottle; and our Pure Coconut Oil soap is a clear, transparent liquid — the clearest of the range, reflecting the purity of a single-oil coconut formula. All share the same tall cylindrical shape and black pump dispenser. The visual similarity across the range is intentional — it reflects a unified, minimal brand aesthetic.
Storage & Care
How should I store my products?
Store all products in a cool, dry place away from direct sunlight and heat. Avoid leaving bottles in humid environments (e.g., directly in the shower) between uses — this extends shelf life significantly.
What is the shelf life?
Essential oil perfumes: 12–36 months unopened; best used within 12 months of opening. Castile liquid soaps: 12–18 months stored correctly. Always check the batch label for the best-before date.
Shipping & Returns
Where do you ship?
We ship across the EU and to select regions worldwide, including the UK, USA, Canada, and beyond. Estimated delivery times: EU 5–10 days · UK 7–12 days · USA & Canada 10–15 days · International 12–20 days. All orders ship from Estonia within 1–3 business days with full tracking.
Are there customs duties for non-EU orders?
Non-EU customers are responsible for any applicable customs duties or import taxes. These vary by country and are not included in our shipping rates. We recommend checking your local customs regulations before ordering.
What is your return policy?
We accept returns within 30 days of delivery for unused, unopened products in original packaging. If your order arrived damaged, email us within 7 days with photos and we'll arrange a replacement or full refund. Contact: aromatictreasures.staff@gmail.com
Values & Sustainability
Are your products vegan and cruelty-free?
Yes — all Aromatic Treasures products are 100% plant-based and never tested on animals. No animal-derived ingredients, no exceptions.
Why glass packaging?
Glass is infinitely recyclable, chemically inert (it won't leach into your product), and preserves the integrity of essential oils far better than plastic. It's a deliberate choice — better for the product, better for the planet.
Do you offer wholesale or bulk orders?
Yes, we welcome wholesale and bulk inquiries. Email us at aromatictreasures.staff@gmail.com with your request and business details and we'll get back to you promptly.